Privacy policy

1. Introduction

This Privacy Policy explains how Modernvintagellc, a website owned and operated by MODERN VINTAGE LLC, collects, uses, stores, and manages information when customers and visitors access or use our website.

Modernvintagellc provides furniture, home furnishings, and related accessories to customers in the United States. This Privacy Policy applies to information collected through the website, including information provided when customers browse products, place orders, contact customer service, or use other available website functions.

By using the website, customers acknowledge the information practices described in this Privacy Policy.

2. Business Information

The website is owned and operated by:

Company Name: MODERN VINTAGE LLC

Business Address: 1150 NW 72ND AVE, MIAMI, FL 33126, USA

EIN: 88-4241789

Phone: +1 (813) 531-2588

Email: info@modernvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

For privacy-related questions, customers may contact us by email. We will respond to inquiries within 24 hours during our stated business hours.

3. Information We May Collect

Depending on how a visitor interacts with Modernvintagellc, we may collect information necessary to operate the website, process orders, provide customer service, and maintain website functions.

Information may include:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Order details

  • Product information associated with an order

  • Payment-related transaction information

  • Customer service communications

  • Website account information, where an account function is available

  • Technical information associated with website access

  • Browser and device information

  • IP address

  • Website usage information

  • Cookie and similar technology information

We do not request payment card numbers or security codes through ordinary email communications.

4. How We Use Information

Information collected through the website may be used for purposes including:

  • Processing and fulfilling customer orders.

  • Confirming and communicating about purchases.

  • Arranging shipping and delivery.

  • Providing customer service.

  • Responding to product and order inquiries.

  • Processing returns, exchanges, refunds, and cancellations.

  • Maintaining customer records related to transactions.

  • Operating and maintaining the website.

  • Detecting and addressing technical problems.

  • Supporting website security.

  • Preventing unauthorized or fraudulent activities.

  • Understanding website usage and performance.

  • Managing cookies and similar technologies.

  • Meeting applicable legal and business requirements.

We use information for purposes related to the operation of the online store and the services requested by customers.

5. Order and Transaction Information

When a customer places an order, information necessary to complete the transaction may be collected and used to process the purchase.

This may include the customer's name, billing information, shipping information, contact details, purchased products, order amount, payment status, and shipping information.

Transaction-related information may be shared with payment processors, shipping providers, technology providers, or other service providers when necessary to complete and support the customer's order.

6. Payment Information

Modernvintagellc accepts Visa and Mastercard through the payment methods made available during checkout.

Payment transactions are processed through the applicable payment processing system. Payment providers may collect and process payment information according to their own privacy policies and applicable requirements.

Modernvintagellc uses SSL/TLS encryption to protect information transmitted between the customer's browser and the website.

Customers should not send payment card numbers, security codes, passwords, or other payment credentials to us through ordinary email.

7. Cookies and Similar Technologies

Modernvintagellc may use cookies and similar technologies to support website functions and understand website usage.

Cookies may be used to:

  • Maintain shopping cart and checkout functions.

  • Remember selected website settings.

  • Maintain website sessions.

  • Support website security.

  • Understand website traffic and usage.

  • Analyze website performance.

  • Support certain third-party website functions.

  • Support advertising or marketing functions where applicable.

Visitors may manage or delete cookies through their browser settings. Disabling certain cookies may affect the operation of shopping cart, checkout, preferences, or other website functions.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

8. Information from Third-Party Services

Modernvintagellc may use third-party service providers to support website operations, payment processing, shipping, analytics, security, communications, and other business functions.

These providers may receive or process information when necessary to provide their services.

Third-party service providers may maintain their own privacy policies and data handling practices. Customers should review the applicable privacy information of those providers when using their services.

9. Information Sharing

MODERN VINTAGE LLC does not sell customer information as part of the ordinary operation of the online store.

Information may be disclosed to service providers or other parties when reasonably necessary for purposes such as:

  • Processing payments.

  • Fulfilling and shipping orders.

  • Providing customer support.

  • Operating website technology.

  • Maintaining website security.

  • Processing returns and refunds.

  • Analyzing website performance.

  • Meeting legal obligations.

  • Protecting the rights, property, or security of MODERN VINTAGE LLC, customers, or other parties.

Information may also be disclosed where required by applicable law or a valid legal request.

10. Data Security

MODERN VINTAGE LLC uses reasonable administrative, technical, and operational measures intended to protect information handled through the website.

The website uses SSL/TLS encryption for information transmitted through the website.

However, no method of transmitting or storing information can be represented as completely free from security risks. Customers should use appropriate precautions when providing information online and should avoid sending sensitive payment credentials through email.

11. Data Retention

Information may be retained for as long as reasonably necessary for purposes such as completing transactions, providing customer service, maintaining business records, resolving disputes, processing returns or warranty requests, complying with applicable legal requirements, and maintaining legitimate business records.

The length of time information is retained may depend on the type of information and the purpose for which it was collected.

When information is no longer required for applicable business or legal purposes, it may be deleted, anonymized, or otherwise handled according to applicable practices.

12. Customer Privacy Requests

Depending on applicable federal or state law, customers may have certain rights concerning their personal information.

Depending on the applicable jurisdiction, these rights may include requesting access to certain personal information, requesting correction of inaccurate information, requesting deletion where applicable, or asking questions about how information is collected and used.

Requests may be submitted to info@modernvintagellc.com.

We may need sufficient information to verify the identity and scope of a request before taking action. We will handle applicable privacy requests according to the requirements that apply to the particular request and jurisdiction.

13. Children's Information

Modernvintagellc is intended for adults and general consumers making purchases for their households or other permitted purposes.

We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that personal information belonging to an individual under 18 has been submitted through the website without appropriate authorization, we will take reasonable steps to review the information and delete it where appropriate.

Parents or legal guardians who believe that a person under 18 has provided personal information to us may contact info@modernvintagellc.com.

14. Product Warranty

Unless otherwise stated on the applicable product page or order documentation, products purchased through Modernvintagellc are covered by a 2-year warranty period beginning from the date the customer receives the product.

The warranty applies to qualifying product issues covered by the applicable warranty terms.

Customers who need warranty assistance should contact info@modernvintagellc.com and provide the order number, product information, description of the issue, and supporting photographs or other information when requested.

The warranty does not automatically apply to damage or problems resulting from misuse, improper assembly, unauthorized modification, improper installation, accidents, normal wear and tear, or use outside the product's intended purpose, unless otherwise required by applicable law or stated in the applicable warranty terms.

The specific warranty coverage may vary depending on the product. Customers should review any warranty information provided with the product or on the applicable product page.

15. Intellectual Property

Unless otherwise stated, content available on Modernvintagellc, including website text, graphics, page layouts, logos, product descriptions, photographs, and other original website materials, is owned by or used by MODERN VINTAGE LLC with applicable rights.

Website content may not be copied, reproduced, modified, distributed, published, or commercially used without appropriate authorization, except where permitted by applicable law.

Third-party product names, trademarks, logos, and other intellectual property remain the property of their respective owners.

Nothing in this Privacy Policy transfers ownership or other intellectual property rights to website visitors or customers.

16. External Websites and Links

Modernvintagellc may contain links or references to third-party websites or services.

Third-party websites operate independently from Modernvintagellc and may have their own privacy policies, terms, cookies, and information practices.

Customers should review the applicable policies of third-party websites before providing personal information through those websites.

17. Communications with Customers

We may use customer contact information to communicate about orders, payments, shipping, delivery, returns, refunds, exchanges, warranty requests, customer service inquiries, and other matters directly related to transactions or services requested by the customer.

Where applicable, customers may also receive communications concerning website services or other business-related matters in accordance with applicable requirements.

Customers may contact us if they have questions about communications received from Modernvintagellc.

18. Changes to This Privacy Policy

MODERN VINTAGE LLC may update this Privacy Policy when changes occur to the website, business operations, information practices, applicable legal requirements, or related services.

The updated policy will be published on this page with the revised effective information where applicable.

Customers are encouraged to review this Privacy Policy periodically to understand the current information practices of Modernvintagellc.

19. Contact Us About Privacy

For questions, requests, or concerns regarding this Privacy Policy or the handling of personal information, please contact:

MODERN VINTAGE LLC

Address: 1150 NW 72ND AVE, MIAMI, FL 33126, USA

EIN: 88-4241789

Phone: +1 (813) 531-2588

Email: info@modernvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Please contact us by email. We will respond to your inquiry within 24 hours during our stated business hours.