Terms of service

1. Introduction

These Terms of Service govern access to and use of the Modernvintagellc website and purchases of furniture, home furnishings, and related accessories through the website.

The website is owned and operated by MODERN VINTAGE LLC. By accessing the website, browsing product information, placing an order, or using available website services, you agree to comply with these Terms of Service and the other policies published on the website.

2. Business Information

This website is owned and operated by:

Company Name: MODERN VINTAGE LLC

Business Address: 1150 NW 72ND AVE, MIAMI, FL 33126, USA

EIN: 88-4241789

Phone: +1 (813) 531-2588

Email: info@modernvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Customers may contact us by email regarding products, orders, payments, shipping, returns, refunds, exchanges, cancellations, warranties, or other website-related matters.

Please contact us by email. We will respond to your inquiry within 24 hours during our stated business hours.

3. Use of the Website

Customers may use Modernvintagellc to browse available products, review product information, add products to a shopping cart, place orders, contact customer service, and use other functions made available through the website.

Users agree to use the website only for lawful purposes and in accordance with these Terms of Service.

Users must not:

  • Use the website for unlawful or fraudulent activities.

  • Attempt to interfere with website operation or security.

  • Access areas or systems without authorization.

  • Introduce malicious software or harmful code.

  • Use automated methods to collect website information without authorization.

  • Submit false or misleading information.

  • Attempt to interfere with another customer's use of the website.

MODERN VINTAGE LLC may restrict or suspend access to website functions when reasonably necessary to protect the website, customers, transactions, or business operations.

4. Product Information

Modernvintagellc provides product information on individual product pages to help customers review products before making a purchase.

Depending on the product, information may include:

  • Product name

  • Product description

  • Dimensions and measurements

  • Materials

  • Color or finish

  • Weight or capacity information where applicable

  • Available variations

  • Quantity information

  • Price

  • Assembly or installation information where provided

Customers should review the applicable product page carefully before placing an order.

Product dimensions, colors, materials, finishes, photographs, and other characteristics may vary between individual products. Displayed colors may also appear differently depending on the customer's device or screen settings.

5. Product Use and Assembly

Customers are responsible for reviewing product instructions, specifications, warnings, assembly information, and applicable use information before using a product.

For furniture or other products requiring assembly, customers should inspect the product and its components before assembly whenever reasonably possible.

Products should be assembled, installed, maintained, and used according to the instructions and intended purpose provided with the applicable product.

Customers should observe any stated weight limits, installation requirements, anchoring instructions, and other product-specific information.

6. Product Availability

Products displayed on the website are subject to availability.

Product availability may change without prior notice. If an ordered product becomes unavailable or an issue prevents an order from being fulfilled as submitted, MODERN VINTAGE LLC may contact the customer regarding available options.

Information displayed on the website may be updated from time to time to reflect changes in product availability, specifications, pricing, or other business information.

7. Orders

Customers may place an order by selecting products, adding them to the shopping cart, providing the required information, selecting an available payment method, and completing the checkout process.

Before submitting an order, customers should review:

  • Products selected

  • Quantity

  • Shipping address

  • Billing information

  • Applicable shipping charges

  • Taxes

  • Total order amount

  • Other information displayed during checkout

Customers are responsible for ensuring that the information submitted during checkout is accurate and complete.

After an order is submitted, Modernvintagellc may send an order-related confirmation or other communication to the email address provided by the customer.

An order may be subject to review when necessary to address payment, product availability, shipping information, pricing, or other transaction-related issues.

8. Pricing and Currency

All product prices and transaction amounts on Modernvintagellc are displayed in United States Dollars (USD) unless otherwise stated.

The applicable product price, shipping charge, taxes, and total amount payable will be presented during the checkout process.

Modernvintagellc may update product prices or other purchase information from time to time.

The price applicable to an order is the amount presented during the checkout process when the customer submits the order, subject to applicable corrections or transaction issues.

9. Payment

Modernvintagellc currently accepts:

  • Visa

  • Mastercard

Payment is processed through the payment system made available during checkout.

Customers must provide accurate payment and billing information required to complete a transaction.

The website uses SSL/TLS encryption to protect information transmitted through the website during online interactions.

Customers should not send payment card numbers, security codes, passwords, or other payment credentials through ordinary email.

Additional payment information is provided in the website's Payment Policy.

10. Shipping and Delivery

Modernvintagellc ships orders throughout the United States.

Current shipping terms are:

  • Orders of $95 or more: Free shipping.

  • Orders below $95: $9 shipping charge.

  • Order processing: 1–3 business days.

  • Estimated transit time: 4–7 business days.

  • Available carriers may include UPS, FedEx, and USPS.

Shipping and transit times are estimates and may vary due to carrier operations, weather, holidays, transportation conditions, address issues, or other circumstances.

Customers are responsible for providing a complete and accurate shipping address.

Additional information is available in the website's Shipping Policy.

11. Returns and Exchanges

Modernvintagellc accepts eligible return and exchange requests within 14 days from the date the customer receives the product, subject to the applicable Return Policy and Exchange Policy.

Returned or exchanged products generally must be new, unused, undamaged, and in a condition that does not affect their ability to be resold.

Customers should contact info@modernvintagellc.com before sending a product back and follow the return or exchange instructions provided by customer service.

For eligible returns and exchanges covered by the applicable policies, Modernvintagellc bears the applicable return or exchange shipping costs.

Customers should review the complete Return Policy and Exchange Policy for eligibility requirements and procedures.

12. Refunds

For an eligible return, once the returned product has been received and verified as meeting the applicable return conditions, Modernvintagellc will process the refund within 2 business days.

The refund amount includes the product price (including shipping costs and taxes paid).

The time required for the refunded amount to appear in the customer's account may depend on the customer's bank, card issuer, or payment provider.

13. Order Cancellation

Customers may request cancellation of an order by contacting Modernvintagellc as soon as possible after placing the order.

Cancellation requests are subject to the applicable Cancellation Policy and the current processing status of the order.

If an order has already been processed, packed, or shipped, cancellation may no longer be available and the customer may need to use the applicable Return Policy.

Customers should contact info@modernvintagellc.com for cancellation requests.

14. Product Warranty

Unless otherwise stated on the applicable product page or order documentation, qualifying products purchased through Modernvintagellc are covered by a 2-year warranty period beginning from the date the customer receives the product.

Warranty coverage is subject to the applicable product warranty terms.

The warranty does not automatically cover damage resulting from misuse, improper assembly, unauthorized modification, improper installation, accidents, normal wear and tear, or use outside the product's intended purpose, unless otherwise required by applicable law or stated in the applicable warranty terms.

Customers requesting warranty assistance should contact info@modernvintagellc.com with the order number and relevant product information.

15. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, page layouts, photographs, product descriptions, and other original materials is owned by or used by MODERN VINTAGE LLC with applicable rights.

Customers may view and use website content for personal and lawful shopping purposes.

Website content may not be copied, reproduced, modified, distributed, published, or commercially used without appropriate authorization, except where permitted by applicable law.

Third-party trademarks, logos, product names, and other intellectual property remain the property of their respective owners.

16. Privacy and Cookies

The collection and use of personal information through Modernvintagellc are governed by the website's Privacy Policy.

Modernvintagellc may use cookies and similar technologies to support website functions, shopping cart and checkout operations, website security, analytics, and other applicable website functions.

Additional information concerning cookies is provided in the website's Cookie Policy.

17. Third-Party Services

Modernvintagellc may use third-party services to support functions such as payment processing, shipping, analytics, website technology, security, and communications.

Third-party providers may have their own terms and privacy policies.

Customers should review the applicable terms and privacy information of third-party services when using those services.

18. Website Availability and Changes

MODERN VINTAGE LLC may update, modify, suspend, or discontinue certain website functions, product listings, or other website content when reasonably necessary for business, technical, operational, or legal reasons.

Website availability may be affected by maintenance, technical problems, service interruptions, carrier information, or other circumstances outside the direct control of MODERN VINTAGE LLC.

We may also update these Terms of Service from time to time. Updated terms will be published on the website.

19. Limitation of Use

Customers agree not to use the website in a manner that could interfere with its normal operation, compromise website security, or negatively affect other users.

MODERN VINTAGE LLC may take reasonable measures to protect the website, customer information, transactions, and business systems from unauthorized activity.

Nothing in these Terms of Service is intended to limit any consumer right or legal protection that cannot be excluded or limited under applicable law.

20. Applicable Law

These Terms of Service are governed by applicable laws of the United States and the applicable laws of the relevant state or jurisdiction, subject to any mandatory consumer protection requirements that apply to a particular transaction.

Nothing in these Terms of Service is intended to waive or restrict a consumer right that cannot legally be waived or restricted.

21. Contact Information

For questions concerning these Terms of Service, products, orders, payments, shipping, returns, exchanges, warranties, or other website matters, please contact:

MODERN VINTAGE LLC

Address: 1150 NW 72ND AVE, MIAMI, FL 33126, USA

EIN: 88-4241789

Phone: +1 (813) 531-2588

Email: info@modernvintagellc.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time, USA)

Please contact us by email. We will respond to your inquiry within 24 hours during our stated business hours.